Frequently asked questions
What is the return policy?
If your order arrives damaged, please notify us within 30 days of delivery to initiate a return. To verify your claim and expedite the process, kindly provide high-resolution photos and a brief video of the affected
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location but our usual delivery time is between 2 to 14 days at maximum.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
We are pleased to offer complimentary standard shipping on all hair extension orders. Each package is tracked and handled with care to ensure it reaches you in perfect condition.
How to contact LenoraHair.com?
For inquiries, contact us through the website or by emailing support@lenorahair.com for a timely response.